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Course
Dealing With Customer Complaints & Customer Aggression
Training
Dealing With Customer Complaints & Customer Aggression
In a customer service industry, we simply cannot avoid complaints. Whether internal or external customers, we need to take care of them by listening to the complaint, and resolving it, to ensure a happy customer :) It's not an easy job....
Fiix Our CMMS Software
Training
/
SOP
Fiix Our CMMS Software
At UNIPET, one of our goals is to obtain operational excellence with proper usage of our Computerized Maintenance Management System (CMMS). Proper use of Fiix will foster a more proactive approach to maintenance and in turn help increase customer...
Introduction to Customer Service
Training
Introduction to Customer Service
It is a known fact that customers are of high importance when it comes to the business operations of any service industry type business. Therefore, customers who receive excellent service greatly influence the future success of the business. In...
The New Polymer Notes
Awareness
The New Polymer Notes
This short training will provide you with an overview of the new polymer notes. The new polymer notes provide: - Improved durability – based on polymer substrate. - Strong security features – to protect against forgery. - More defined...

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